Nebraska Medicaid 2026: Heritage Health and How to Apply
Updated 13 official sources
Quick Answer: Nebraska Medicaid is run by the Nebraska Department of Health and Human Services (DHHS), Division of Medicaid and Long-Term Care, and almost everyone on it gets care through Heritage Health, the state's managed care program.
Full answer and how we checked it
Adults 19 to 64 qualify through Heritage Health Adult up to 138% of poverty, which DHHS puts at about $22,025 a year for one person. Apply on iServe Nebraska (opens in a new tab) or call (855) 632-7633. Nebraska started Medicaid work requirements on May 1, 2026, eight months ahead of the federal deadline: most expansion adults now need 80 hours or $580 of qualifying activity in a month unless they're exempt.
This guide is for: Nebraskans looking for health coverage for themselves or their kids, Heritage Health Adult members who got a work requirements letter or text from DHHS, and family members helping a parent apply on iServe.
Data note: Grantsights checked the Nebraska DHHS Medicaid eligibility page (opens in a new tab), Medicaid expansion page (opens in a new tab), work requirements page (opens in a new tab), Heritage Health page (opens in a new tab), covered services page (opens in a new tab) and noncitizen eligibility page (opens in a new tab); the DHHS work requirements FAQ (opens in a new tab) (April 2026, based on CMS guidance as of April 29, 2026); the Heritage Health Adult FAQ (opens in a new tab), which still shows 2021 figures and the old ACCESSNebraska name; the Heritage Health enrollment site; 477 NAC 10-001 (opens in a new tab); Public Law 119-21; and federal rules. All were read on November 13, 2026.
In this guide
- Nebraska Medicaid at a Glance (November 2026)
- Who Qualifies for Nebraska Medicaid in 2026
- What Heritage Health Covers and the 3 Plans
- How to Apply for Nebraska Medicaid, Step by Step
- Nebraska's Work Requirement Since May 1, 2026
- Back Coverage, Renewals and Coming Changes
- What Nebraska DHHS Doesn't Tell You
- Common Mistakes and Red Flags
- Appeals: 90 Days From the Notice
- Other Help for Nebraska Families
- FAQ: Nebraska Medicaid
- Sources
Nebraska Medicaid pays providers for your care. Nebraska members don't receive cash, it isn't a grant, and DHHS charges nothing to apply. Monthly income lines for every household size are in our Nebraska Medicaid income limits guide.
Nebraska Medicaid at a Glance (November 2026)
Nebraska runs 3 statewide Heritage Health plans and one eligibility system for Medicaid and CHIP. Here's what the DHHS pages showed on November 13, 2026:
| Item | Nebraska's rule |
|---|---|
| Agency and program | Nebraska DHHS, Division of Medicaid and Long-Term Care; Heritage Health managed care, Heritage Health Adult for expansion |
| Expansion status | Expanded after voters passed Initiative 427 on November 6, 2018 |
| Adults 19 to 64 | Up to 138% of poverty, about $22,025 a year for one person or $45,540 for four (DHHS work requirements page) |
| Parents and caretakers | A lower parent line (58% of poverty on Medicaid.gov's table); parents above it are checked for Heritage Health Adult |
| Children | Medicaid and CHIP for kids 18 and younger; 12 months of continuous coverage for children found eligible |
| Pregnancy | Medicaid up to 194% of poverty, plus 599 CHIP for unborn children of women who don't otherwise qualify |
| Seniors and disability | Aged, blind and disabled Medicaid with a $4,000 resource limit for one person, $6,000 for two |
| Income numbers | Every household size is in our Nebraska Medicaid income limits guide |
| How to apply | iServe Nebraska; (855) 632-7633; Lincoln (402) 473-7000; Omaha (402) 595-1178; local DHHS office |
| Decision time | DHHS doesn't post one; federal rules allow 45 days, or 90 for disability |
| Work rule | Started May 1, 2026 for Heritage Health Adult |
Sources: Nebraska DHHS eligibility, expansion, work requirements and Heritage Health pages, checked November 13, 2026.
Grantsights analysis of the DHHS figures shows why the work rule's earnings test is easy for most full-time workers and hard for part-timers: $580 a month is 80 hours at the $7.25 federal minimum wage, but a Nebraska worker earning $15 an hour clears it in about 39 hours a month. Someone working 8 hours a week at that wage (roughly 35 hours a month, or $520) falls short and would need volunteer hours or school to make up the difference.
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Who Qualifies for Nebraska Medicaid in 2026
DHHS lists 7 groups who may be eligible: people 65 and older, people under 65 with a disability or vision impairment under Social Security rules, children 18 and younger, adults 19 to 64, pregnant women, parents and caretakers, and former foster care youth.
Heritage Health Adult. According to the DHHS expansion page, coverage is for Nebraskans 19 to 64 who earn up to 138% of poverty. You also can't be pregnant or have Medicare. DHHS says people with Medicare "can qualify for Medicaid in various ways, but not through Heritage Health Adult."
Children and CHIP. CHIP covers uninsured children who don't qualify for regular Medicaid and gives them the same services. DHHS extended continuous coverage for newly eligible children from 6 months to a full year, including a year after each annual renewal.
Pregnancy and 599 CHIP. The 599 CHIP program covers the unborn child of a pregnant woman who doesn't qualify for Medicaid or CHIP herself, which matters for some immigrant families.
Seniors and people with disabilities. These groups face a resource test: $4,000 for one person and $6,000 for two, plus $25 for each additional person. Your home, one vehicle, business property and an irrevocable burial fund don't count. Children and eligible pregnant women have no resource test. People with disabilities who apply may also have to apply for Social Security disability benefits.
Noncitizen change, October 1, 2026. DHHS's noncitizen page says lawful permanent residents who meet the five-year bar (or 40 work quarters, or an exemption), Cuban and Haitian entrants, COFA migrants, and lawfully present people who are pregnant or under 19 still qualify. Parolees, VAWA self-petitioners and several other statuses may no longer qualify, and current members can lose coverage on October 1, 2026 even if their renewal is later.
What Heritage Health Covers and the 3 Plans
Heritage Health combines physical health, behavioral health, dental and pharmacy into 1 plan for Medicaid and CHIP members, according to DHHS. Since October 1, 2021, every Heritage Health Adult member gets the same benefits, including dental, vision and over-the-counter drug coverage.
| Heritage Health plan | Member services |
|---|---|
| Nebraska Total Care | 1-844-385-2192 |
| UnitedHealthcare of Nebraska | 1-800-641-1902 |
| Molina Healthcare of Nebraska | 1-844-782-2018 |
Source: Heritage Health enrollment site, linked from the DHHS Heritage Health page (opens in a new tab), checked November 13, 2026.
Switching plans. The enrollment site says you can change plans in your first 90 days, each year during open enrollment, or for a state-approved cause. DHHS lists open enrollment as October 15 through December 7, and its flyer says this round is for choosing a plan for 2027. If you're happy with your plan, do nothing. Choice counselors answer at 1-888-255-2605 (weekdays 7 a.m. to 7 p.m. Central).
What's covered, per the DHHS covered services page: doctor and nurse practitioner visits, hospital inpatient, outpatient and emergency care, prescriptions, lab and X-ray, mental health and substance use treatment, home health, hospice, medical equipment, family planning, hearing aids, and rides to medical care when you have no other way there. Dental covers cleanings, fillings, extractions, X-rays and oral surgery, with prior approval for some services. Adults 21 and older get an eye exam once every 24 months, and glasses are covered when criteria are met. The page lists exclusions too, such as private hospital rooms and weight-loss drugs.
How to Apply for Nebraska Medicaid, Step by Step
Nebraska gives you 4 ways to apply, and one application screens the whole household.
Step 1: Choose a route
| Route | Details from Nebraska DHHS |
|---|---|
| Online | iServe Nebraska (opens in a new tab) |
| Phone | (855) 632-7633; Lincoln (402) 473-7000; Omaha (402) 595-1178; 8 a.m. to 5 p.m. weekdays |
| In person | Any local DHHS office |
| Paper | Request one by phone; mail to P.O. Box 2992, Omaha, NE 68103-2992, or fax (402) 742-2351 |
Source: DHHS Medicaid eligibility and work requirements pages, checked November 13, 2026.
Step 2: Answer the work questions
If you're applying for Heritage Health Adult, the application asks about the calendar month before you apply: hours worked, school, a work program, volunteering, or earnings. If you have an exemption, either the month you apply or the month before counts. DHHS says you don't need to send documents up front; it checks its own data first and sends a notice and declaration form only if it needs more.
Step 3: Respond within 30 days
If DHHS asks for information, you have 30 days from the notice to answer, by the QR code on the notice, on iServe, by mail, by phone or in person. Miss it and the application can be denied.
Step 4: Pick a plan
After approval, compare Nebraska Total Care, UnitedHealthcare and Molina by checking which one your doctors and pharmacy take. You'll have 90 days to switch without a reason.
DHHS doesn't post a processing deadline for Medicaid applications, so the federal limit in 42 CFR 435.912 (opens in a new tab) applies: DHHS has 45 days for most Nebraska applications and 90 when it must decide disability. If DHHS finds you ineligible, it sends your application to HealthCare.gov for Marketplace coverage.
For example, one applicant in Grand Island, a 41-year-old warehouse worker living alone who earned $1,700 in October 2026 and applies in November, is under the expansion line and clears the $580 test with October's pay stubs (an illustration built from DHHS's 2026 figures, not a real case).
Nebraska's Work Requirement Since May 1, 2026
Nebraska started on May 1, 2026, 8 months before the latest start date federal law allows. The Federal Register rule (opens in a new tab) published June 3, 2026 gives states until January 1, 2027, and Nebraska DHHS chose to begin earlier.
Who it applies to: Heritage Health Adult members and applicants who aren't exempt. It doesn't touch parents' or children's own Medicaid groups, and DHHS says that if a parent loses expansion coverage over it, the child's Medicaid isn't affected.
What counts each month: 80 hours of work, school or an apprenticeship at least half time, a work program, or volunteering, alone or combined; or earnings of at least $580. Seasonal workers can use their average monthly earnings over the last 6 months.
When it's checked:
- New applicants on or after May 1, 2026: the month before you apply (or, for an exemption, the month you apply or the month before).
- Current members: at renewal, starting with coverage periods ending on or after July 31, 2026. You need just 1 qualifying month since your last renewal. Members with May or June 2026 renewals won't be checked until their 2027 renewal.
Exemptions, per the DHHS work requirements page: parents or caretakers of a child 13 or younger; caregivers for a person with a disability; pregnant women and those up to 12 months postpartum who had Medicaid while pregnant; former foster youth under 26; members of federally recognized tribes, Urban Indians, California Indians and IHS patients; veterans with a total disability rating; people who are blind, disabled, medically frail, or have a substance use disorder or disabling mental health condition; people in treatment programs; people in jail or released within 90 days; and SNAP or TANF households meeting those work rules.
Temporary hardships. A hospital or nursing home stay, or travel outside your community for serious care, can excuse a month if you send a declaration. DHHS applies county hardships automatically. On November 13, 2026, its page listed 14 counties: Dawson for high unemployment (since February 1, 2026), Arthur, Garden, Grant, Lincoln and Morrill for the spring wildfires, and Buffalo, Fillmore, Gage, Howard, Jefferson, Nemaha, Thayer and Thurston for May 2026 severe weather. Each has its own month windows on the DHHS page. DHHS says it'll reprocess cases closed for the work rule in those counties without any action from you.
If you lose coverage over it, you have to meet the rule and file a new application to get back on Heritage Health Adult. DHHS points people to HealthCare.gov in the meantime, noting you may not get financial help there while you're out of compliance.
Back Coverage, Renewals and Coming Changes
Federal law has let Medicaid cover care from up to 3 months before the month you apply, if you were eligible then. The DHHS pages Grantsights checked don't describe Nebraska's back-coverage rule, so ask DHHS to check prior months when you apply with unpaid bills.
Changes in the 2025 federal law (Public Law 119-21 (opens in a new tab)):
- Back coverage shrinks for applications made on or after January 1, 2027: 1 month for Heritage Health Adult, 2 months for other groups (section 71112).
- Renewals every 6 months for expansion adults, starting with renewals after December 31, 2026 (section 71107). The 2021 Heritage Health Adult FAQ still describes yearly renewals, and the DHHS pages Grantsights checked hadn't posted Nebraska's 6-month schedule.
- Cost sharing for expansion adults above poverty can begin October 1, 2028, capped at $35 a service and 5% of family income (section 71120).
Reporting changes. Per the work requirements FAQ, report changes in income, address, work status or household size (marriage, divorce, pregnancy, adoption) within 10 days, on iServe, by mail, by phone (option 3), by fax at (402) 742-2351, or in person.
What Nebraska DHHS Doesn't Tell You
Nebraska's DHHS pages are detailed on the work rule, but Grantsights analysis of them found 6 gaps:
- No processing deadline. Your best bet is to write down your application date and call (855) 632-7633 if you haven't heard back by day 45.
- Some help documents are years old. The Heritage Health Adult FAQ still cites 2021 income figures and ACCESSNebraska, which iServe has replaced. Use the work requirements page and FAQ, updated in 2026.
- Nebraska's check-in is lighter than some states'. One qualifying month since your last renewal is enough here; Montana asks for 3. Don't overcollect, but keep that one month's proof.
- Hardship counties change. The 14-county list runs on month windows, and new disasters can add counties. Check the page before you assume you're excused.
- Plan choice matters for dental. Dental runs through your Heritage Health plan, so check that your dentist is in network before you switch.
- Adult eye exams are every 2 years. If your glasses broke last year, ask your plan whether a new pair is covered before you book.
Common Mistakes and Red Flags
A common mistake is ignoring a DHHS text or email about work requirements. DHHS sent an outreach notice to every expansion member, and if it can't confirm compliance, it mails a notice with 30 days to respond. That letter is the one that decides whether coverage continues.
Other ways Nebraskans lose or miss coverage:
- Reporting the wrong month. New applicants are judged on the month before they apply, so someone who started a job on the 20th may want to wait and apply the following month.
- Underestimating exemptions. Parents of a child 13 or younger don't need to log hours at all, but they may need to tell DHHS.
- Assuming the whole family is cut off. A parent's work-rule denial doesn't end a child's Medicaid.
- Missing the 10-day window for income changes, which can lead to overpayment claims.
- Waiting to appeal. The 90-day clock starts on the mailing date.
Red flags: anyone charging to "sign you up" for Heritage Health, asking for your iServe password, or saying they can get you an exemption for a fee. Applying through iServe, the DHHS phone lines or a local office is free.
Appeals: 90 Days From the Notice
Nebraska gives you 90 days from the date a notice is mailed to request a fair hearing, under 477 NAC 10-001 (opens in a new tab) (a rule last dated January 2014). If DHHS never acted on your application, the 90 days run from the date you signed it.
- Stopping a cutoff: under the same Nebraska rule, a hearing request that reaches DHHS within 10 days of the mailing date holds the adverse action until the hearing officer decides. You can turn down that continued coverage if you'd rather not risk repaying it.
- How to ask: call (855) 632-7633, (402) 473-7000 or (402) 595-1178 to request a hearing or an appeal form, or write to DHHS Legal Services, Hearing Section, P.O. Box 98914, Lincoln, NE 68509-8914, per the Heritage Health Adult FAQ.
- Work rule appeals: before appealing, check whether an exemption or hardship county applied in the month DHHS looked at. Fixing that is often faster than a hearing.
Hearing notices explain your right to bring a lawyer or another person to help; ask DHHS for free legal help referrals when you call.
Other Help for Nebraska Families
Many Heritage Health households also qualify for food and energy help, and 1 iServe account reaches several programs:
- Food: our Nebraska SNAP benefits guide explains applying and benefit amounts, and our Nebraska food stamps guide has the income limits. SNAP households meeting SNAP work rules are exempt from the Medicaid work rule.
- Heating bills: see our Nebraska LIHEAP guide.
- Pregnant Nebraskans and kids under 5: the WIC income limits guide explains WIC, which Medicaid enrollment helps you qualify for.
- Other states: the national Medicaid income limits guide compares Nebraska with Iowa, Kansas and Colorado.
Nebraskans checking for other programs can use Grantsights' free eligibility checker, which points to official agencies. Only Nebraska DHHS can approve Medicaid.
FAQ: Nebraska Medicaid
How do I apply for Medicaid in Nebraska?
On iServe Nebraska, by calling (855) 632-7633, at a local DHHS office, or by mailing a paper application to Omaha.
Who qualifies for Heritage Health Adult in Nebraska?
Adults 19 to 64, not pregnant and without Medicare, earning up to about $22,025 a year for one person.
When did Nebraska Medicaid work requirements start?
May 1, 2026 for new applicants; renewals from coverage periods ending July 31, 2026 for current members.
Who is exempt from Nebraska's Medicaid work requirement?
Parents of a child 13 or younger, caregivers, pregnant and postpartum women, tribal members, people who are medically frail, and other listed groups.
Which Heritage Health plans can I choose in Nebraska?
Nebraska Total Care, UnitedHealthcare of Nebraska or Molina Healthcare of Nebraska.
How long do I have to appeal a Nebraska Medicaid decision?
90 days from the mailing date; within 10 days to keep coverage during the hearing.
Sources
- Nebraska DHHS: Medicaid eligibility (opens in a new tab), checked November 13, 2026
- Nebraska DHHS: Medicaid expansion (Heritage Health Adult) (opens in a new tab), checked November 13, 2026
- Nebraska DHHS: Medicaid work requirements (opens in a new tab), checked November 13, 2026
- Nebraska DHHS: Medicaid work requirements FAQ, April 2026 (opens in a new tab)
- Nebraska DHHS: Heritage Health (opens in a new tab), checked November 13, 2026
- Nebraska DHHS: Medicaid services (opens in a new tab)
- Nebraska DHHS: Medicaid eligibility for noncitizens (opens in a new tab)
- Nebraska DHHS: Heritage Health Adult FAQ (opens in a new tab)
- Nebraska DHHS: 477 NAC 10-001, right to appeal (opens in a new tab)
- Public Law 119-21 (sections 71107, 71112, 71120) (opens in a new tab)
- Federal Register: Medicaid community engagement rule (document 2026-11094) (opens in a new tab)
- eCFR: 42 CFR 435.912 (opens in a new tab)
Last updated November 13, 2026. Published by Grantsights from public sources. See our editorial policy, how we build and check guides, corrections and how we make money.
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